IT and data security

This is how secure our systems are

Technical Support
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High Level of Service and Absolute Security

The technology of the UNIVERSUM Group

Linking Our Web Service to Your Web Shop

Linking our credit check system to your systems is facilitated via automated online interface. This is a standardized XML interface based on HTTP and SOAP protocols. The requirements are an internet access and an appropriate web service client. A web services description language (WSDL) is provided for automatic client generation.

Architecture and Features of the Web Service

  • 3-tier-architecture with redundant hardware design
  • Data exchange with the credit check system using 128-bit SSL-encryption
  • Self-developed multi-client application software (Java script)
  • Third-party software for name and address analysis (UNISERV)
  • Powerful, flexible decision engine on the basis of Visual Rules (Bosch Innovations)
  • Implementation of scorecards
  • fully-automatized link to external credit agencies
  • Delivery of detailed analysis findings and action recommendations/directions

Operating the Web Service

  • 24/7 operation in a certified fail-safe data center
  • Daily data backup
  • 99.8% availability throughout the year
  • No maintenance windows
  • 1000 inquiries per hour
  • Fault reaction time: 45 minutes during business hours, otherwise two hours
  • 24/7 technical support hotline
Technical Support

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