Information on data processing: Your personal rights

If you have any questions, comments or criticism regarding the processing and use of your personal data, please contact our data protection officer.

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Information on data processing

Your personal rights

1. Information on data processing on the basis of Articles 13 and 14 DSGVO

Hereby we would like to inform you that in the context of the improvement of the consultation and support, the needs-oriented product design and for own marketing purposes, the self-disclosure, an inquiry, the registration with the on-line service or for the completion of a contract, data to your person (name, first name, date of birth, address as well as further contact data) process or transmit to further service provider, whose support we need for the service provision.

2. Purposes of data processing

Improvement of the consultation and support, the demand-oriented product design and for own marketing purposes, the self-disclosure, an inquiry, the registration with the online service or for the completion of a contract.

3. Legal basis for data processing

The UNIVERSUM Group processes personal data on the basis of Art. 6 DSGVO. This is based on the consent to the processing of personal data concerning them for one or more specific purposes, to fulfil a contract or to carry out pre-contractual measures, to safeguard the legitimate interests of the data controller or a third party, unless the interests or fundamental rights and freedoms of the data subject, which require the protection of personal data, prevail.

4. Origin of data

The data comes from your personal input or from publicly available sources.

5. Categories of personal data

Surname, first name, date of birth, company, address and other contact details

6. Categories of recipients of personal data

The recipients are based in Germany or the EU. These are mainly service providers working on behalf of the UNIVERSUM Group.

7. Duration of data storage

The UNIVERSUM Group stores information only as long as it is necessary for the business purpose or in accordance with further legally prescribed periods.

8. Rights of the persons concerned

Every data subject has the right of access, rectification, cancellation and limitation of processing. These rights under Articles 15 to 18 DSGVO can be asserted against the UNIVERSUM Group at the address below.

In addition, it is possible to contact the supervisory authority responsible for the UNIVERSUM Group.

Der Hessische Beauftragte für Datenschutz und Informationsfreiheit
Postfach 3163
65021 Wiesbaden
Phone: +49 611 1408 – 0
Fax: +49 611 1408 – 900


If you want to know which data the UNIVERSUM Group has stored about you and to whom which data has been transmitted, the UNIVERSUM Group will be happy to inform you. There you can request a so-called self-disclosure free of charge. Please note that for data protection reasons the UNIVERSUM Group is not allowed to give any information over the phone, as a clear identification of your person on the phone is not possible. To prevent misuse by third parties, UNIVERSUM Group requires the following information from you: Name (if applicable, birth name), first name(s), date of birth, current address (street, house number, postcode and city)

9. Right of objection

According to Art. 21 DSGVO, data processing may be objected to at the above address.

10. Contact details of the company and the data protection officer

Address of the UNIVERSUM Group and the Data Protection Officer:

Hanauer Landstraße 164
60314 Frankfurt am Main
Fax: +49 (0) 69 42091 353