Protection against non-payment for energy suppliers. Let our experts in receivables management advise you individually.

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The payment guarantee for energy suppliers

As secure as you as an energy supplier are in your daily performance, as little security you yourself enjoy in a decisive point: Do your customers pay for the performance you provide? Late payments or complete defaults create liquidity problems - not to mention the enormous costs for administration.

The FlexiCharge® payment guarantee provides a high degree of security for recurring payments - with a reliable credit check and a subsequent 100% payment guarantee - if your customer does not pay, we pay. If your potential new customer has a negative credit rating, you decide yourself whether you want to accept him at your own risk, refuse to conclude a contract or offer a secure method of payment such as advance payment. In the event of a payment default, FlexiCharge® supports you with our TÜV-certified collection management.

The FlexiCharge® payment guarantee: Protection against non-payment for energy suppliers

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Your advantages with FlexiCharge®

> 100% security with positive credit assessment


> TÜV-certified debt collection in the event of negative credit assessment & non-payment


> Comprehensive credit assessment of your customers in real time

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Payment defaults in utilities

A sample calculation

How much more turnover do you as a utility company have to achieve in order to compensate for payment defaults amounting to 400,000 Euro?

In the event of payment defaults amounting to 400,000 Euro and a return on sales of 5%, a company must earn 8 million Euro more to compensate for the default.



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What our customers say:

In the annual customer survey, 82% of our clients stated that they were very satisfied or satisfied with the recovery rate of the UNIVERSUM Group.

Question regarding the customer survey 2018: How satisfied are you with the recovery rate of the UNIVERSUM Group?

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